E-Mail was not delivered. Can I view or resend?

Kurt Hansen -

A donor or registrant claims that they never received an e-mail.

Most likely the e-mail was sent but the recipient never got it. The most likely culprits are:

  • entered e-mail address was wrong,
  • it has gone into the spam folder,
  • recipient gets many e-mails so the e-mail gets lost among the "noise,"
  • e-mail system has put it in an unexpected category.

If this happens, it may be best to look at the e-mail that was sent and re-send it to the recipient. You can even send it to a different e-mail address, including your own.

Here's how:

 Viewing and Re-sending an EMail

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