Resending an Email

Amy -

How can I View or Resend an Email to a Donor?
Find the transaction id of the e-mail you want to resend
(go to Reports > Transactions and enter information to search for the Transaction).
Go to E-mails -> Review/Send E-mails
Enter the transaction id in the "Transaction ID to resend" box
If you want to send an e-mail using the latest version of the e-mail template, click on the "Check box if you want to re-create message using latest version if Transaction ID specified." check box.
Click on "Select E-mails"
The next screen will show you the e-mail and give you a chance to send it to an e-mail address of your choosing
Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk