A refund creates a new transaction, keeping the old one in place.
- Click on "Reports"
- Select "Transactions"
- Find transaction by narrowing down data (date, donor last name, etc)
- A "Refund" box will appear in the first column. Leave blank to refund full amount. For partial refund, enter the amount you want to refund to donor.
- Enter in the amount to refund
- Click "Submit"